Mardigi Tours Terms of ServiceTours in Guanacaste

Please carefully read the following terms and conditions.

Your booking for our tours implies that you have read and accepted these terms and conditions.


Privacy policy and cancellation policy.

Mardigi Tours is seriously committed to protecting your privacy and take the security of our customers’ information.
Plus a very professional transportation and tours service, we also provide a very fair cancelation policy.
Please read below for further details.

Cancellation Policy

Life happens and we understand that occasionally your travel plans may change. With that in mind, Mardigi Tours has a very fair cancellation policy:

Regardless of whether you made your reservation online or by phone call, just give us 8 hours notice prior to your pickup time and we will give you a full refund.

  • Call from 8 to 2 hours before and you still can get a 50% refund.
  • If pick up time is earlier than 10am, then the cancellation must be send with at least 24 hours in advance for a full refund, or very early in the morning for a 50% refund.
  • Unfortunately, Mardigi Tours cannot refund payment if cancelled with less than 1 hour notice or in the event of a no-show.
  • Refunds normally show up on your account within 3-5 business days.

Privacy Policy


Booking Information: In order to process your booking for transfer, tours or shuttle services, we do require certain information. This will include the name of the person making the booking and email address. We also need to know your destination and/or pick up address. This information is collected solely to ensure a professional coordination of your service. An email address is required to send your booking confirmation and have a contact channel with you to coordinate custom details of your service.

Online Payment Information: Customers can choose among 3 forms of payment: 2 option for online payment plus the option of "Pay in cash to the driver"at the pick up place.
In order to process online payment we do require certain information, which may include the Paypal account or basic credit card information, depending on the selection made. "Pay in cash to the driver"option does not ask for that info but option require a phone number to confirm reservation.

Information security: We will never pass your personal details to any third party. At some point in the future we may occasionally contact you in order to share new services or special offers we think you'll findvaluable, but if we do so, you'll be provided an opportunity to unsubscribe from these newsletter.









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5 years of top ratings

...for tours in Guanacaste!




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